Microsoft Teams: Share my iPhone/iPad screen in a meeting! (While on the beach…)

You’re in a conference call while at the airport on your iPhone, and the meeting starts to discuss that important PowerPoint slide or document. You say “I’ll have to show you when I get back to my desk”. It would be really nice if you could share it from your iPhone while in the meeting. Well – now you can, with Microsoft Teams!

Teams enables you to share the entire screen of your iOS device when in a Microsoft Teams meeting! Watch the below video to learn more! Enjoy!

Microsoft Teams: Blur my background! (Please…)

Have you been on a conference call where everyone turns on their video, except for you? If you’re like me, I don’t like to turn mine on because of the messy house, or just ugly office behind me. Well – Microsoft Teams has you covered. You can now blur your background when in a conference in Microsoft Teams! You can now use video, and not  worry about what’s behind you. Watch the below 90 second video to learn more!

Microsoft Teams: Overview and Demonstration (Video)

I am often asked “What is the best way to provide an overview to my organization and show them a demo of Microsoft Teams?” Of course, the answer is “it depends” based on whether you are a Microsoft Partner, IT, finance, marketing, operations, sales, customer service, etc the way I show you and tell you about Microsoft Teams will be different (I tailor my pitch and demo to meet your specific interests and what you are looking to get out of the toolkit).

However, you may be looking for a generic pitch and demo of Microsoft Teams that you can show your customer (if you are a Microsoft Partner) or show around your organization internally to build momentum and interest around the product – or to even give you ideas about how to use the toolkit. This blog post will walk you through exactly that – two sections on an overview and a demo of Microsoft Teams!

Important: The goal of this post is to inspire you and give you ideas as to how to talk about Microsoft Teams and show people a demonstration. It is not intended to be the one stop shop nor is it the only way to conduct a show and tell of the product (it’s simply, one method of doing so).

Very Important:
If you are a Microsoft Partner, the deck I used and the demo script can be found at http://aka.ms/TeamworkPartner

Overview

The following video (click to watch) is ~14 minutes and is a recording of me giving you an overview of Microsoft Teams. The slides below are excerpts from that video.

The first three slides of the video is setting up the conversation – for purposes of the blog, let’s skip those and jump straight into the Microsoft Teams slides.

Microsoft Teams, the hub for teamwork in Office 365


How I think about this: For me, this boils down to four key pillars:

  • Chat, calls & meetings for today’s teams. What I find especially interesting, is that when I am having a team meeting, it occurs out in the open (public) area of a team within the channel and anyone can join at any time – you don’t need to be invited. (more on why openness is important to teamwork later)
  • Integrated Office 365 Apps. Brings the capability to integrate PowerPoint, Word, PowerBI,etc directly into Microsoft Teams so you never have to leave the application to get work done – and can easily share your thoughts, commentary and feedback in one place for others to see.
  • Customizable and extensible. This brings a huge opportunity to integrate and connect your line of business software to Microsoft Teams, more on this later.
  • Enterprise security, compliance and manageability. Security is built-in, compliance controls are supported, and manageability is integrated into Office 365 – enabling IT to easily control the viral growth of the application within your organization.

Integrated Office 365 apps


How I think about this: I never actually have to leave the Microsoft Teams interface to get work done. Using tabs and files I can co-author a document right within Microsoft Teams, make commentary and start threaded conversations that are contextual based on the document in question. Leveraging Microsoft Graph, I can browse for and access my recent documents and bring in email conversations to the team so the entire team can participate – oh and because it is all occurring within Teams, those conversations and files can be searched for later!

Customizable and Extensible

How I think about this: This is a major opportunity for Microsoft Partners and Microsoft customers to integrate line of business applications with Microsoft Teams thru bots, connectors and tabs. For example, I can use a bot running on the Microsoft Bot Framework (hosted in Azure) that allows a user to have a natural language conversation with, and will go out and query data in that line of business application and present it back in Teams. This really inspires me on how Microsoft Teams can contribute to your digital transformation and really enable hard business outcomes for your organization.

Enterprise security, compliance & manageability


How I think about this: Microsoft Teams is designed with security in mind as it encrypts data at all times (at-rest and in-transit) and includes support for multi-factor authentication and other security features such as Azure AD Conditional Access. In addition, it supports Office 365 compliance tools such as eDiscovery and legal hold (requires E3 or E5). For manageability – it’s all managed using the familiar Office 365 Admin Portal and PowerShell.

Demonstration

The following video (click to watch) is ~40 minutes in length that provides a demonstration of Microsoft Teams with a focus on Teamwork and chat-based workspace.

Skype for Business: Stop sharing and start presenting!

Presenting in a virtual meeting to a large audience using audio, video and a PowerPoint deck can be a difficult and challenging thing. Not only does the technology have to work, but you also need to ensure your physical environment is well prepared. The last thing you want to have happen is an interruption from the kids, the dog or the delivery guy let alone interruptions on your computer’s desktop such as instant messages, emails and other things that your meeting audience can see as you share your desktop to present your deck. Luckily, Skype for Business has you covered for virtual meetings! When you are in a conference in Skype for Business and need to share a PowerPoint deck with your audience, there are a couple options to do so.

I’m going to take you through both options, personally I prefer option 2 because of the flexibility (and power) it offers for me as the presenter.

Option 1: Share your desktop

This involves sharing your desktop or a single application (i.e. PowerPoint) during the Skype for Business conference (meeting). This is a fast, efficient and frictionless way to share your content with the audience, but does have some disadvantages:

  • Prone to disruptions on your desktop or within the application:
    • Incoming email, instant message, phone call, etc.
    • The application may crash, not respond or freeze thus delaying the meeting.
  • You are not able to multi-task during the meeting (although we shouldn’t be, this is often the reality) such as taking notes or participating in a back-channel instant message with the team.
  • The audience is not able to review the PowerPoint deck on their own.
  • More network bandwidth is used.
  • When in full presentation mode, may be unable to see conference call controls (i.e. mute).

Here’s an example of sharing your desktop during a meeting:


Example of a disruption during desktop sharing (see lower right corner, incoming instant message):


To share your desktop, simply click the icon and select Share Desktop (easy enough).


Note: Sharing an application is also an option, but has some similar disadvantages such as the incoming instant message will be a black window – but can still be interpreted as an incoming instant message thus perhaps sending the wrong (distracting) message to your audience.

Option 2: Online Presentation (“Share PowerPoint” a.k.a upload PowerPoint). There’s a better way!

The advantages of this method allow you to not only to hide disruptions from your audience, but also offers them a way to fast forward the slides on their own and then return to the presenter’s view. This option also uses less bandwidth than desktop sharing and you are not at mercy of the application should it want to crash or stop responding on you – providing the best possible presentation experience for your meeting. There’s two ways to accomplish this during a meeting a) Share PowerPoint within Skype for Business or b) “Present Online”

Sharing within the Skype for Business Meeting involves clicking the icon and selecting Share PowerPoint Files:


This will upload the PowerPoint file to the Skype for Business meeting. Depending upon file size, this may take a few moments. I recommend joining the meeting a few minutes before it starts

The PowerPoint is now in the meeting, and the presenter has access to slide notes, thumbnails and can progress the slides:


The second method, Present Online, involves sharing the slides from directly within the PowerPoint application itself. This may be useful if you are not exactly sure where the file is stored but already have it open on your computer, or simply because the application is already open.

To perform this method, from within PowerPoint on the Slide Show tab click Present Online and select Skype for Business:


Select the current Skype for Business meeting that is in-progress (Note, a new “meet now” meeting can be launched from here) and the deck will be uploaded to the meeting:


This is the view the audience will see once the deck has been uploaded to the meeting:


Note, if Megan was a presenter, she would also be able to see slide thumbnails/notes and have access to the button to take over as presenter.

A really cool advantage of presenting using this method enables the attendee to download the PowerPoint file. Click on the icon and selecting Manage Content displays the manage content dialog box for all content during the meeting:


Clicking on the icon allows you as the presenter to configure permissions for who can download the file:


If “Everyone” is selected, as an attendee, clicking on the and clicking the icon allows you to save the file locally (or save the file with annotations):


Conclusion: Depending upon your situation “uploading” the PowerPoint deck to your meeting might be the better option enabling the flexibility to multi-task, give attendees a better experience (i.e. less bandwidth), reduce your risk of the application crashing and disrupting the meeting, enabling attendees to view slides and notes at their own pace (if given presenter rights), and lastly my favorite feature: enabling the attendees to download the PowerPoint deck.

Enjoy and good luck presenting!

–Matt


How Being Social at Work Makes Me More Productive

Introduction:

When I started my career, one of the first life lessons I learned was that it’s not about what you know, but rather it’s about who you know. In other words – it’s your connection with your network of co-workers, friends, collogues, family, customers, vendors, neighbors, and even everyday strangers, that can help you succeed in both your professional and personal life. When I think about how I get my work done in my day job, being able to leverage this network of individuals really helps me to be more efficient to deliver on-time with quality work that adds high value to my company, and overall be successful. Whereas if I were to attempt to execute on tasks alone or “in a silo”, deadlines may slip, quality of work may degrade, and my overall output may loose it’s value.

In this blog post, I’m going to share how I use the various collaboration tools in Microsoft 365 that help me to achieve more when working out in the open in a “social network of my co-workers”. In future blog posts I will write about how I use each of these tools in-depth.

Important: Please leave feedback in the comments below if you would like for me to go into more detail on a particular topic, have questions or just general feedback to make this blog post better.

It starts with your toolbox:

When I have a project around the house (such as changing the oil in my car or fixing a broken appliance), I need to select the right tool for the right job. However, before I select that right tool, I first need to understand what tools I have available in my tool box and learn how to use them, so that I can better identify the most appropriate tool for that particular task. When it comes to my professional job, this mindset is no different. I need to first understand what applications and services the company has made available to me, and then learn how to use them. The more knowledge and information I have about each of these tools, the better decision I can make when it comes time to use these tools to get a task done.

How I think about the tools in my toolbox:

When I look at the tools in the my toolbox, known as Microsoft 365, I came up with a simple way of understanding what tools I have, how and when to use them:

Yammer: 

Personally Yammer is a must have tool that I make sure is always in my toolbox. I utilize it in 3 different ways:

  1. If I am working on a task such as performing research or attempting to solve a technical problem – I will probably need assistance. I may have questions that I don’t know the answer to. I may need to get in touch with others in the company that specialize in that topic and who can help me. I like to think of Yammer as my go to resource for asking these questions. Because every employee in the organization is on Yammer, I know that someone will respond and either: a) have the answer or b) refer me to someone who does. This allows me to maximize the visibility my question has within the company.


                       Example question on Yammer

  2. I can discover communities of interest and connect with other likeminded individuals across the company on a variety of topics that can help me to be successful in my work.


                                                        Example Community of Interest group in Yammer

  3. I can leverage Yammer as a “company bulletin board” where I engage directly with my leadership, my peers in other teams, or participating in the feedback loop on products/services.


                                                                            Example of a Yammer conversation thread

Microsoft Teams:

One of the many challenges I view with email on a daily basis, is due to the subscription of many distribution lists and email threads occurring my email inbox can rapidly grow to hundreds or even thousands of messages a week. This results in me reviewing almost every email message to determine if there is an action needed on my part. With Microsoft Teams, my workflow changes and allows me to shift from email to a real time chat based workspace – but a workspace that adds additional context and value to the conversation going beyond “just text”.

If I participate on virtual teams, project teams, customer engagement teams, or even my manager’s team of direct reports – chances are I will need to collaborate with those individuals frequently and on a regular basis. As a team, we are focused on completing a project or task and as a result we are all aligned to a common business outcome or goal. This is where Microsoft Teams can really help in both the team’s success but also my individual success, let me explain:

  • By having conversations about the project/task, out in the open (i.e. in a chat based workspace) , other team members can see the conversation taking place in real time, and add their commentary thus adding value to the conversation – eliminating the amount of email traffic the team would otherwise normally receive (impacting work/life balance in the long run).


           Example of Microsoft Teams chat

  • As team members work on documents or files (or other apps within Microsoft Teams), because the data is being surfaced within Microsoft Teams and may even be pinned as a Tab to the channel, everyone has visibility into the work being performed. This enables the entire team to contribute on each other’s work (i.e. co-authoring a document) and as a result the quality of output may increase.


    Example of tabbed conversation in Microsoft Teams on a PowerPoint deck in a tab.

Delve:

Delve is a tool I use on a daily basis. My job duties often has me searching across the organization for PowerPoint presentations, Word documents, and other files that I can re-use and build upon the success of others (to contribute to my success) and not re-invent the wheel by creating these files from scratch. Delve enables me to discover documents that my peers are working on and also discover additional documents from their peer networks. Once I re-use that piece of intellectual property (IP), I can then send it back to the creator so they can incorporate my changes and feedback. This opens up an amazing feedback loop and richens the organization’s culture around IP reuse to improve the way work is done.

A side-effect of using Delve in the above process, is I can discover people across the organization that contain specific skills and experiences that I can then recruit their assistance in project teams that will ultimately result in the success of the project (and individual success as well). I find this interesting, as without Delve I may never have come across or made that connection with the individual.


                                                            Example Delve discovery

Conclusion:

While these aren’t all the tools I use on a daily basis, these are the tools I use to work socially and work like a network. Stay tuned as I will be adding to this article about additional tools in my toolbox.

 

Validate QoS for Skype for Business Online

In this post we will look at how to validate Quality of Service (QoS) tagging in your on-premises network for Skype for Business Online. This procedure is useful for testing your changes, after configuring the environment for QoS to ensure it is working as designed.

Note: This article will not discuss how to configure your on-premises network for Quality of Service for Skype for Business Online, as this will be addressed in a future article.

Please reference the following article for additional information on QoS and Skype for Business Online: Media Quality and Network Connectivity Performance in Skype for Business Online

Prerequisites:

  • QoS is configured in your on-premises network to tag packets with the appropriate DSCP markings (i.e. EF46 for voice, AF41 for video,etc) at the network based on port ranges for Skype for Business Online (best to accommodate all devices such as BYOD, Mac, smartphones, Windows, etc), or use Active Directory Group Policy Object (Windows only).  (If using GPO, the network must trust DSCP markings from the clients, however this will only mark DSCP packets outbound from the PC and will not mark inbound packets)
  • Skype for Business desktop client is installed on the computer where you will perform the validation.

Tools Required:

Instructions:

  1. Login to Skype for Business on the computer where Microsoft Message Analyzer is installed.
  2. Launch Microsoft Message Analyzer as an Administrator
  3. From within Microsoft Message Analyzer, click the Start Local Trace button:

  4. Open Skype for Business, and place an outbound audio call to the PSTN using PSTN Calling.

Note: Alternatively you can call another Skype for Business client (Peer to Peer) or join a Skype Online Meeting.

  1. On the Skype for Business end, generate audio traffic by speaking into the microphone for 30 seconds.
  2. On the far-end (i.e. the PSTN) generate audio traffic by speaking into the microphone for 10 seconds.
  3. When finished, hang up the call.
  4. Return to Microsoft Message Analyzer and click the Stop button on the top toolbar:

  5. In the filter box at the top of the window, remove all text and type RTP and press Enter, then click Apply.

10. This will filter only Real-Time Protocol (RTP) packets, the voice packets sent/received by Skype for Business:

11. Find a packet that has a source from Office365 (in this case 131.253.133.18) and single click to highlight it:

Note: If the test call was to another Skype for Business client (Peer to Peer), find the IP Address of that computer.

12. In the lower left pane of the window under Message Stack, click IPv4

 

 

13. To the right, in the Details pane, click the line Differentiated Services to highlight it. (Note, you may need to expand the Name and Value columns)

14. In the Value column of the Differentiated Services line, validate the DifferentiatedServicesField reads DSCP=46. Indicating the RTP packet coming from Office365, traversing your network to your PC using the port range 50,000-50,019 was tagged with Expedited Forwarding (EF) 46.

This same procedure can be used to validate QoS markings for other Skype for Business traffic, such as video.

Important: If ExpressRoute is deployed and correctly configured with the carrier partner, packets over ExpressRoute will also be tagged. See ExpressRoute and QoS in Skype for Business Online for more information.

Congratulations! It is that easy to validate QoS on your network for Skype for Business Online!

(Stay tuned for a future additions to this article on information for validating QoS over a wireless network.)

Configure Toll-Free Numbers for Dial-In Conferencing in Office365

In this post we will discover how to configure Toll-Free Numbers for Dial-In Conferencing in Office365. Total time 5 minutes.

What is Dial-In Conferencing? (a.k.a. Cloud PSTN Conferencing or CPC)

Please see the following for more information: How To Enable Cloud PSTN Conferencing in Office365 in Skype for Business Online

What are the requirements for Toll-Free Numbers?

  1. You must meet the licensing requirements. See Skype for Business Online Licensing Overview for details.
  2. PSTN Consumption billing is required. See What is PSTN Consumption billing? for details. If PSTN Consumption billing is not purchased, you will receive an error message when attempting to acquire toll-free service numbers.
  3. For more information on Toll-Free numbers, see Getting Skype for Business service phone numbers
IMPORTANT: Existing toll-free service numbers can be ported from your existing telephony carrier. See Port a Phone Number to Cloud PBX in Office365 for more details on number porting. When porting, open a service request with Office365 Support to ensure the toll-free number being ported is configured to support higher concurrent calling capacity.

How Do I Configure? (Click on the images to zoom in if needed)

  1. Login to the Office 365 Admin Portal as an administrator by browsing to http://portal.office.com.
  2. On the left side, hover the mouse cursor over the iconicon and select Skype for Business.
portal

3. Within the Skype for Business Admin Center, on the left side click Voice.

leftsidemenu

 

4. Within the Voice section, the Phone Numbers tab will be displayed. Click the + sign.

phone numbers tab

 

5. You will be presented with two options 1) New User Numbers 2) New Service Numbers. Click New Service Numbers.

select new service numbers

 

6. On the Add New Service Numbers section, from the State/Region drop down menu select Toll-Free. In the Quantity field, type the amount of numbers you wish to acquire. When finished, click Add.

 

Select Toll Free Service Number

 

7. In the Toll-Free, United States section, click Show Numbers to see the toll-free number that will be acquired. When finished click Acquire Numbers.

 

Aquire

 

 

8. You will be returned to the phone numbers tab. Locate the new toll-free number that was just acquired in the list, and check the box next to it to display it’s details:

 

 

returned to phone numbers tab toll free shown

 

 

9. Click Assign. Review the configuration on the fly out then click Save.

 

Assign

 

10. You will be returned to the Phone Numbers tab. Confirm the number has been assigned on the right side.

 

number assigned successfully

Congratulations! You have successfully configured Toll-Free numbers in Office365! The next section will demonstrate how to test.

11. Create a new user account and assign the Office365 E5 license to the user. Allow time to pass for the user account to be enabled for Skype for Business.

12. Return to the Skype for Business Admin Portal. On the left side click Dial-In Conferencing.

click dial in conf

 

13. Click the Dial-In Users tab. Click the user account you just created. Confirm the Default toll free number for the user is the number that was previously acquired.

 

dial in user

14. Create an Outlook profile for the user account you just created and launch Outlook to connect to that user’s mailbox. Launch Skype for Business and sign-in as that user account.

15. From within Outlook, create a new Skype Meeting.

16. In the body of the Skype Meeting, confirm the toll-free number is displayed.

meeting

 

Port a Phone Number to Cloud PBX in Office365

This is an overview of the experience for porting (moving) an existing office telephone number from an existing telephony carrier to Skype for Business Online.

Background:

Skype for Business Online in Office365 offers PSTN Calling as part of the Cloud PBX feature set. PSTN calling allows a user to place and receive calls to the Public Switched Telephone Network with enterprise PBX functionality. When provisioning a user for this service, the Office365 administrator can either purchase telephone numbers directly from Microsoft or port an existing telephone number from an existing carrier to Office365. I covered the process for purchasing telephone numbers in a previous blog post: How to Enable Cloud PBX & Modern Voice

Before you Begin: Gather the following information:

  • Account Number from existing carrier
  • PIN (if required by carrier)
  • Billing telephone number
  • Service Address (located on bill from carrier)
  • City/State/Zip of the billing address
  • Range of telephone numbers to port
  • Emergency addresses for each user the ported number will be assigned to

Note: This is assuming other requirements have been met for Cloud PBX and PSTN Calling in the Office365 tenant. For more information, please reference my previous blog post: How to Enable Cloud PBX & Modern Voice

Important: If you plan on porting more than 999 phone numbers, review Manually Submit a Port Order Request.

Important: See if your carrier is supported prior to proceeding with the process. Refer to What phone service providers or carriers are supported for more information.

For more information see: Transfer phone numbers to Skype for Business Online

 

Getting Started:

Note: You may need to click on some of the screenshots below to view the entire picture.

1) Login to your tenant as an Office365 Global Administrator.

2) On the left side, expand Admin and click Skype for Business.

3) From within the Skype for Business Admin Center, on the left side, click Voice.

4) On the menu at the top, click the Port Orders tab.

clickonnumberporting

5) Click I’m ready to create a port order. If you plan on porting more than 999 phone numbers, review click How to open a support ticket

PortOrdersscreen

6) The New Local Number Port Order wizard will display. Review the Before you get started information and click Let’s get started

 beforeyougetstarted

7) On the Account Information screen, fill out the form using the information you gathered prior to starting. Note: the information must match EXACTLY what’s on file at your carrier. When finished click Next

 Accountinfo

8) On the New Local Number Port Order screen, enter the phone number you wish to port. If porting a range, review the instructions on screen. When finished click Check number portability. This process will validate the port eligibility of the phone number(s) you entered.

NewLocalNumberPortOrder

9) On the Transfer Date screen, select the date/time when you would like the port order and transfer of phone number(s) to be executed. Click Next

transferdate

10) On the Letter of Authorization screen, review and if you consent to the terms, check the boxes and enter your electronic signature. Click Next.

 letterofauth

11) On the Notifications screen, enter any additional email addresses to notify during the port order process. For example purposes I entered my personal email address. When finished click Submit Port Order

OtherPeopletoNotify

 12) Review the Next Steps and click Close when finished.

 orderisbeingprocessed

13) You will be returned to the Port Orders tab. Notice the port order you just submitted has a status of Contacting Carrier

 

 PortOrderStatus

 

14) A confirmation email will be sent to the notification email addresses that you specified:

EmailConfirmation

15) The entire porting process will take a few days to a week to complete. Once the port order has been approved by your existing carrier, you will receive the following email. Review the next steps in the body of the email and save the Order ID incase you need to reference it with support in the future.

Important: Review # 3 from the next steps email to ensure continuity of service once the port has been completed.

portorderapprovedemail

16) From within the Office365 Skype for Business Admin portal, on the Port Orders tab notice the port order you submitted has changed to the Transfer Approved status.

approvedinportal

 

17) When the porting process is finished and the telephone number transfer is complete, you will receive the following email:

TransferCompleteEmail

 

Your phone number(s) are now ready to be used for live calling. Refer to the How to Enable Cloud PBX & Modern Voice blog post or Next Steps Email for details on how to assign the phone number to a user and set emergency calling locations.

 

 

 

How To Enable Cloud PSTN Conferencing in Office365 in Skype for Business Online

In this post, we will discuss how to enable Cloud PSTN Conferencing in Office365, assign to a user account and test. Total time required is 5-10 minutes.

What is Cloud PSTN Conferencing?

Cloud PSTN Conferencing is a feature in Office365 E5 offering the capability to join a Skype for Business meeting using a traditional dial-in telephone number as an alternative to using the Skype for Business client on a PC or smartphone. This will allow the meeting attendee to participate in the audio only portion of the meeting.

This can also be used independently of Skype for Business as a traditional conference bridge, a useful scenario when the full client experience is not desired or inaccessible.

What’s Required?

To enable, you must have:

  • An Office365 tenant
  • A E5 subscription (either trial or purchased)
  •  At least one user account located in the tenant
    • Assign the user the full Office365 Enterprise E5 license, or the Skype for Business PSTN Conferencing license.

How Do I Enable It?

1) Login to your Office 365 tenant as an administrator

2) From the left side of the Office365 Admin Center, expand Admin and click Skype for Business.

3) From the left side of the Skype for Business Admin Center click Dial-In Conferencing.


 

4) Click the Microsoft Bridge tab

5) The phone numbers in this list are all available conference bridge telephone numbers available to you.

6) Click the Dial-In Users tab.


7) Check the box next to a user you wish to assign a dial-in conferencing number to and click the pencil icon.

8) This will display the user’s dial-in conferencing properties. From the Provider Name menu select Microsoft

9) Microsoft will be assigned as the dial in conferencing service provider for this user. From the Default Number menu select a default dial-in conference telephone number for this user. This number will be used on all meeting invitations sent by this user. Note the check box to allow unauthenticated callers to be the first people in a meeting. When finished click Save

10) Please allow a few moments for the changes to be saved. When complete, the following dialog box will display confirming the dial-in conferencing provider has been changed to Microsoft and the Conference ID and PIN that have been assigned to the user. Click Close

11) Next, let’s run a test to see the new dial-in conferencing number. Launch Outlook as the user. A new email message has been sent by Office365 informing the user they have been enabled for Skype for Business Dial-In Conferencing and contains the telephone number to access conferences, their personal conference ID and their organizer/leader PIN.

12) Login to the Skype for Business desktop client on the PC as the same user that was enabled for Dial-In Conferencing. Within Outlook, click New Items then click Skype Meeting. This will create a new Meeting Request that is Skype enabled.


 


13) In the body of the Meeting Request contains the dial-in telephone number that was assigned to the user, along with the conference ID. This conference ID will be entered when dialing into the meeting using this telephone number.

Important: The conference ID will stay the same for each new meeting that is created.

14) Open the Skype for Business desktop client, and from the options menu (gear icon) select Meet Now:

15) Click the ellipsis icon (three dots) and select Meeting Entry Info


16) The dial-in telephone number will be displayed along with the Conference ID. This can be useful if needing to rely the information to a meeting you are currently joined to. (Alternatively clicking the Invite More People button will allow you to type a phone number, Skype for Business will automatically call that number and add the participant to the meeting – no need to enter a conference ID!)

That’s it! Now, let’s explore the administration of Cloud PSTN Conferencing in Office365:


1) Return to the Skype for Business Admin Center in the Office365 Admin Portal

2) Click on Dial In Conferencing on the left

3) Click the Microsoft Bridge Settings tab

4) From here, the following can be configured:

  • Entry and Exit notifications can be enabled/disabled.
  • Asking callers to record their name prior to joining the meeting.
  • Configuring the PIN length.
  • Send users to email when changes to their dial-in conferencing settings are modified.

 

 There are also personal meeting options the user can configure, from within a new Skype Meeting within Outlook:

 

1) Click Meeting Options from the ribbon.

2) From the Permissions tab on the left, note the various items that can be configured by the user such as Lobby settings, who get’s marked as a presenter and any features of the meeting to limit. These settings are only applied to this specific meeting, however, clicking Remember Settings will save these settings for each new future meeting.

Finally, it’s important to note that if a new user is created in Office365 and assigned a Skype for Business PSTN Conferencing License, the user will automatically be enabled for dial-in conferencing, no configuration is required.

Cloud PSTN Conferencing is that easy! Who would have though conference bridges would be this easy in the cloud?

Enjoy!

–Matt